What is covered: All defects and any faulty workmanship in products purchased from Darrad. In all cases please contact Darrad first for disposition of repair or exchange. For items covered under a manufacturer's warranty Darrad will work through the manufacturer directly.

Who is covered: You, as the first retail purchaser of this product, are covered under this warranty. If you sell or give this product to someone else, that person will not be covered under this warranty.

For how long: Not to exceed one year from the first retail purchaser's date of purchase as indicated on the invoice.

Other Conditions: This warranty does not apply if the product has been damaged by misuse, accident, modification or unauthorized repair. Use of equipment in a hazardous or unclean environment voids all warranties. Darrad may use re manufactured, refurbished, or used parts modules in making warranty repairs.

Service

We guarantee only that the parts installed by us will perform satisfactorily under conditions of normal usage for a period of 1 year after date of repair. EXCEPT AS EXPRESSLY PROVIDED ABOVE, THERE IS NO WARRANTY OR GUARANTY OF MERCHANTABILITY, OR FITNESS FOR A FOR A PARTICULAR PURPOSE, OR OF ANY OTHER KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES PERFORMED OR PARTS FURBISHED BY US, and we do not, of course, make any guaranty with respect to any other parts. If repairs later become necessary due to other defective parts, they will be charged separately. Software updates and software based fixes by their very nature are not warrantied.

Software

Software is covered from manufacturer's defect for 15 days after purchase with a receipt. After that, all other claims must be made directly to the manufacturer. Any unopened software may be returned within 15 days of receipt. (It is the customer's responsibility to back up software. Please don't ask us for copies of software, we will not provide them.) There is NO return of opened boxes of software on the basis of satisfaction of use; this is best taken up with the manufacturer of the software.

Procedure for Repair

All repairs must be accompanied by a DSO # (Darrad Service Order number). If the unit is being shipped, the DSO must be written on the outside of the box.

All repairs should be accompanied by a copy of the invoice of sale.

THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION NOT TO EXCEED ONE YEAR FROM THE DATE OF PURCHASE OF THIS PRODUCT. IN NO EVENT WILL DARRAD BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING DAMAGE TO PROPERTY AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURY, EVEN IF DARRAD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF THIS WARRANTY IS FOUND TO FAIL IN ITS ESSENTIAL PURPOSE.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you.

** RETURNS ARE ACCEPTED WITHIN 15 DAYS WITH RECEIPT ONLY**